Accessibility Solutions

Kyocera International, Inc. is dedicated to enhancing our customer's lives by providing the freedom of easy, independent communication. To this end, we're working hard to create accessible products for consumers with visual, hearing and speech impairments.

Support

Kyocera International, Inc. offers technical support on our products, Monday through Friday from 6:00 a.m. to 6:00 p.m. PST.

Customers using TTY
1-858-882-3858

All other customers in the U.S.
1-800-349-4478

View detailed contact information

Closed Caption Support

Kyocera's closed caption enabled browser is now available at Google Play Store.

CC enabled browser

Note – This application supports a limited number of closed caption formats. The display of closed captions is subject to the availability of closed captions from the video content providers.

Kyocera Hearing Aid Compatibility (HAC) with Mobile Phones

When used together, some mobile phones and hearing devices (hearing aids and cochlear implants) result in buzzing, humming or whining noises detected by the user. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.

The wireless telephone industry has developed two types of ratings for mobile phones to assist hearing device users in finding phones that may be compatible with their hearing devices.

M-Ratings
Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil.

For more information about hearing aid compatibility, visit the FCC's Consumer & Governmental Affairs Bureau Web site at fcc.gov/encyclopedia/disability-rights-office.

All Kyocera International, Inc. phones sold in the U.S. are HAC compliant. The following phones have been approved by the FCC as Hearing Aid Compatible:

Alternate format for phone user guides (US only)
Braille and ASCII text format user guides are available upon request primarily for basic feature phones. Printed Braille and digital ASCII text phone user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com. Please make sure to include your phone model number and whether you need a printed Braille or digital ASCII formatted user guide.

DuraXV LTE

E4610/E4610NC

HAC Rating: M3/T4

DuraTR

E4750

HAC Rating: M4/T4

Cadence LTE

S2720/S2720PP

HAC Rating: M4/T4

DuraForce PRO

E6810

HAC Rating: M3/T3

E6820/E6820TM/E6830/E6833

HAC Rating: M4/T3

Hydro SHORE

C6742A

HAC Rating: M3/T4

Hydro REACH

C6743

HAC Rating: M4/T4

DuraForce XD

E6790

HAC Rating: M3/T3

DuraXE

E4710

HAC Rating: M4/T4

DuraXTP

E4281

HAC Rating: M4/T4

Hydro VIEW

C6742

HAC Rating: M3/T4

Hydro AIR

C6745

HAC Rating: M3/T4

DuraXV+

E4520PTT/E4520NCPTT

HAC Rating: M4/T4

Hydro WAVE

C6740

HAC Rating: M3/T3

Rally

S1370

HAC Rating: M3/T3

DuraXV

E4520/E4520NC

HAC Rating: M4/T4

DuraXA

E4510

HAC Rating: M4/T4

DuraScout

E6782

HAC Rating: M4/T3

DuraForce

E6560/E6560C/E6560T/E6762

HAC Rating: M4/T3

TorqueXT

E6715

HAC Rating: M4/T3

Hydro LIFE

C6530/C6530N

HAC Rating: M3/T3

Brigadier

E6782

HAC Rating: M4/T3

Hydro ICON

C6730

HAC Rating: M4/T4

Contact

S3150

HAC Rating: M4/T3

Hydro VIBE

C6725

HAC Rating: M4/T3

DuraShock

E4210

HAC Rating: M4/T4

Verve

S3150

HAC Rating: M4/T3

Hydro PLUS

C5171

HAC Rating: M4/T4

Hydro XTRM

C6522/C6522N

HAC Rating: M3/T3

Hydro XTRM

C6721

HAC Rating: M4/T3

Hydro ELITE

C6750

HAC Rating: M3/T3

Hydro EDGE

C5215

HAC Rating: M4/T4

Hydro

C5170/C5171

HAC Rating: M4/T4

Torque

E6710

HAC Rating: M4/T3

Milano

C5120

HAC Rating: M4/T4

Event

C5133

HAC Rating: M4/T4

Rise

C5155/C5156

HAC Rating: M4/T4

DuraCore

E4210

HAC Rating: M4/T4

DuraPlus

E4233

HAC Rating: M4/T4

DuraPro

E4277

HAC Rating: M4/T4

DuraXT

E4277

HAC Rating: M4/T4

Coast

S2151

HAC Rating: M4/T4

Kona

S2150/S2151

HAC Rating: M4/T4

Jax

S1360

HAC Rating: M3/T3