Don’t Try This at Home: Kyocera Hydro WAVE Survives 16-Hour Dip in the Ocean

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At Kyocera, we know our rugged devices are built and tested to withstand harsh environments, water immersion, dust and other elements, but sometimes we hear stories from our customers about our devices defying expectations to an extreme. We recently heard from Roberta Espree from Atlanta, GA, whose Kyocera Hydro WAVE really lived up to its aquatic name. It went over a sea wall and took a whopping 16-hour swim in the ocean in Florida, and when she was finally able to fish it out of the water the next day, it was miraculously still working.

To be very clear, we cannot recommend or warranty this kind of treatment of our devices. The Hydro WAVE is certified to a standard called IP57, meaning it is only designed to survive immersion up to 30 minutes in fresh water up to 1 meter deep. Roberta’s story is not typical and if you own a Hydro WAVE, as they say on television, DON’T TRY THIS AT HOME!

Roberta is a Convention Services Manager for Embassy Suites in Atlanta. She was visiting the Doubletree on Rocky Point in Tampa Bay, Florida, on a business trip and decided to stay the weekend for fun. You can imagine her excitement when, while standing on the property’s sea wall, she saw a dolphin playing nearby in the waves. Roberta started recording video of the dolphin on her Hydro WAVE, running down the sea wall to get a better shot. A bad step into a hole, however, sent Roberta sprawling and her phone flew off the wall into the water below. As if losing her phone wasn’t bad enough, Roberta also lost the opportunity to record a manatee that surfaced just as she fell. Suffice to say she was dejected.

The next morning, Roberta shared her story with another hotel guest, who suggested that the tide was low and it might be worth trying to recover her phone. She and her friends went down to the sea wall and, amazingly, could see the phone on the ocean floor. With the tide out, it was now only about two feet underwater. With the help of the hotel’s engineering department and a long-handled net from the swimming pool, they were able to reach down from the sea wall and scoop the phone from the ocean below.

Immediately the crowd showered Roberta with advice. “Put it in a bag of rice,” said one friend. “Take out the battery and let it dry in the sun,” said another. Instead, Roberta pressed the phone’s power button. Jaws dropped when the phone sprang to life. Initially the phone’s speaker wasn’t working properly, but that resolved after a few hours on dry land and the phone worked like nothing ever happened. Roberta even watched the ill-fated video she had taken of the dolphin, only to discover that the phone had continued to record video for several minutes underwater after her fall.

“After dropping my phone in the ocean and seeing how the phone still functioned, I will not use anything but a Kyocera device,” Roberta said. When she went in to MetroPCS to get another phone recently, she “elected to remain with the product I could count on.”

Again, Kyocera’s devices are certified to withstand water immersion only according to their IP certifications, and are not designed to withstand extended periods of time underwater. With that said, this isn’t the first crazy story we’ve heard about our devices defying the odds and won’t be the last. We’re thrilled that Roberta’s phone survived and grateful for her loyalty to Kyocera.

For more information about Kyocera’s waterproof and rugged mobile devices, visit: https://www.kyoceramobile.com/phones/

John is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays, concerts and sports teams. 

WHEN RUGGED TECHNOLOGY SAVES LIVES: KYOCERA DURA SERIES PHONE ENABLES WORKER TO CALL 911 AFTER FALLING INTO POND

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We’ve probably all called our mobile phones “lifesavers” at some point, but has your phone ever truly saved your life? Every now and then, we get stories from our customers that transcend the business of selling rugged mobile devices and enter the realm of actual life and death. We recently heard from Vincent Curtis Neill of California, who immediately got our attention when he said:

“When life is on the line, Kyocera’s Dura Series is the only phone you need.” Turns out he wasn’t exaggerating. Here’s Vincent’s story.

Vincent is an employee of Wild Wings Recycle Facility in Woodland, CA, and one of his job duties is to collect monthly water samples to be tested for California state permit compliance. With 20 years of experience collecting samples, this was nothing new for Vincent. But one recent day, when Vincent went to the effluent storage pond to collect the sample, his foot gave way on some algae and he slid right into the large pond. For those who don’t know, “effluent” means liquid waste or sewage, so this immediately became a dangerous situation.

Despite being a good swimmer, Vincent’s heavy work gear combined with slippery, algae-coated edges of the pond to make him unable to swim or to grab onto anything. He quickly became tired from treading water and realized he was in trouble. With no coworkers around, Vincent went to try to use his (non-Kyocera) work phone, which was in his pocket, to call for help. Falling in the pond, however, had killed the non-rugged device. He then realized that he had forgotten to take his personal Kyocera Dura Series phone out of his other pocket that day when he arrived at work. He grabbed it and, since it is fully ruggedized and waterproof, it was still working. Then, Vincent was able to call 911 from the soaked device. Thankfully the local fire department arrived quickly and pulled him out of the pond to safety. He was cold and weak by that point, but he was alive and safe.

“It is without a doubt that I am alive today because I have the best phone in the world—the Kyocera Dura Series,” Neill said. “I would recommend this lineup of phones to anyone who needs a phone that won’t let them down.”

Vincent Family

Vincent originally chose the Kyocera Dura Series as his personal mobile device because he wanted a phone that was dependable and durable.

“When it was time to get a new phone, I thought of my old flip phone and asked what was available that was rugged and steadfast,” he said.

A salesman recommended the Kyocera Dura Series, and choosing it became one of the best decisions of his life. With the Dura Series’ rugged features, including military-grade protection and waterproofing that allows the device to be submerged in up to 6.5 feet of water for up to 30 minutes, Vincent was lucky to have chosen a device that can stand up to harsh environments when it mattered most.

While our mission at Kyocera is to be the leader in rugged mobile solutions, we’re also passionate about delivering technologies that really make life easier and better for our customers. While we never want anyone to be in a situation like Vincent was a few weeks ago, we are so glad that our technology was able to help save his life.

John is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays, concerts and sports teams.

Verizon Releases Kyocera DuraForce PRO with Sapphire Shield Crystal Display and Super Wide-View HD Action Camera

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The DuraForce PRO is the latest Android smartphone in Kyocera’s ultra-rugged lineup, and it is now available on the Verizon Wireless 4G LTE network. Offering all of the protections that users expect from a Kyocera device, the DuraForce PRO is shockproof, drop-proof and dustproof, with certifications for IP68 (waterproof up to 30 minutes, up to 2 meters deep) and Military Standard 810G to defend against dust, shock, vibration, temperature extremes, rain, low pressure, solar radiation, humidity, immersion, and temperature shock. Further enhancing its durability, DuraForce PRO on Verizon also features Kyocera’s Sapphire Shield display – made with sapphire crystal that is second only to diamond in its hardness and strength – protecting the touchscreen against coins, keys, rocks, and other abrasions that can compromise the durability of a display.

While tough and rugged have long been distinguishing characteristics of Kyocera mobile devices, DuraForce PRO is further differentiated with its all-in-one camera capabilities. DuraForce PRO is the only 4G LTE smartphone currently available with an integrated super-wide-view HD (1080p) action camera, providing outdoor enthusiasts, professional photographers, and construction, safety and security workers with the ability to capture live video and still images from any environment – be it from great heights or even under water. The main camera captures at an impressive 13-megapixels and is accompanied by a separate 135-degree wide-angle action camera lens, plus a 5-megapixel front-facing camera. Rather than having to carry a separate, dedicated action camera, DuraForce PRO builds the functionality right into the phone. DuraForce PRO also allows users to toggle between different enhanced camera-mode options for underwater, sports, slow motion and time-lapse, just to name a few.

The Most Durable, All-in-One Device
Kyocera DuraForce PRO was designed to lend simplicity to users, while delivering an all-in-one mobile device for myriad consumer and business applications. A fingerprint security sensor has been added the phone’s power button for biometric and one-touch authentication, supporting popular mPayment/ mCommerce protocols. With Glove and Wet Touchscreen Operation, DuraForce PRO also can be navigated with wet or gloved hands, and is fully operational while underwater. The device can enable seamless one-to-one or one-to-many communications with a dedicated side button for Push-To-Talk (PTT), which can also be programmed by non-PTT users for one-touch access to a favorite feature (such as the action motion camera) or another frequently used application.

Offering impressive specs at a competitive price point, DuraForce PRO is equipped with a large 5-inch Full HD display and a Qualcomm® Snapdragon™ octa-core processor, and 32 GB of expandable memory. Running Android 6.0 Marshmallow, the rugged smartphone features a long-lasting 3240 mAh battery and supports both wireless charging and Qualcomm® Quick Charge™ 2.0.

Kyocera works with leading accessory and software manufacturers to provide solutions that customize DuraForce PRO for specific industries. The device also is certified for use in hazardous locations where concentrations of flammable gas, vapors or mists are not normally present in explosive concentrations but may exist (Non-incendive Class I, Division 2, Group A-D, T4).

Whether you’re an adventurous consumer with an active lifestyle or you work in demanding industries like manufacturing, healthcare, transportation, and oil and gas, DuraForce PRO brings you the performance you demand, the versatility to capture your experiences and the durability to derive maximum value from your smartphone investment.

Kyocera DuraForce PRO by Verizon Wireless is now available to both consumer and business users, priced at $17 a month for 24 months on Verizon device payment ($408 retail).

KYOCERA DURAFORCE PRO EARNS CES 2017 INNOVATION AWARD

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As we kick off the new year, we are proud to announce that our latest ruggedized smartphone, the Kyocera DuraForce PRO, has been chosen as a CES 2017 Innovation Awards Honoree in the “Wireless Handsets” category. The annual International Consumer Electronics Show (CES) in Las Vegas is one of the largest (and busiest!) consumer technologies shows in the world, and the CES 2017 Innovation Awards* is a prestigious awards program created to acknowledge outstanding design and engineering in consumer electronics across 28 product categories. For our newest Kyocera device to be regarded amongst the top mobile handsets in the world is an honor and a true testament to its standout combination of performance, durability and affordability.

Products entered in the CES Innovation Awards program are judged by a panel of independent industrial designers, independent engineers and members of the trade media. They are evaluated on their engineering, aesthetic and design qualities, intended use/function and user value, unique and novel features, and how the design and innovation of the product compares to other products in the marketplace.

According to the Consumer Technology Association, products chosen as CES Innovation Honorees reflect innovative design and engineering in some of the most cutting-edge tech products and services coming to market. DuraForce PRO, which is the latest among the durable smartphones in Kyocera’s leading portfolio of rugged, military-grade and waterproof devices, offers an affordable, durable and dependable smartphone for both business users and consumers alike. DuraForce PRO is certified against shock/drops, water immersion, vibration, high altitude, extreme temperatures, dust and humidity. It can be submerged in up to 6.5 feet of water for up to 30 minutes and, for peace of mind, it comes with a standard two-year limited warranty. On top of its durability and reliability, it comes equipped with industry-leading, high-quality photo and video capabilities, including three front-and rear-facing cameras, and the industry’s first super-wide-view HD action camera in a smartphone.

DuraForce PRO will be on display along with other award winners during CES, January 5-8, 2017 in the Innovation Awards Showcase at The Venetian, Level 2, Ballroom E/F. If you are attending CES, come by and check it out! Or, if you can’t make it, check out DuraForce PRO on our site. For more information about the CES Innovation Awards, visit their website.

John is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays, concerts and sports teams. 

*The CES Innovation Awards are based upon descriptive materials submitted to the judges. CTA did not verify the accuracy of any submission or of any claims made and did not test the item to which the award was given.

Kyocera Provides Honda’s Official Ultra-Ruggedized Smartphone for Dakar Rally for Second Year in a Row

Kyocera Torque G02 Dakar Rally

What do you get when you mix off-road endurance racing, the harshest environments and rugged smartphones? On January 2-14, 2017, we find out, when, for the second year in a row, Kyocera provides the official smartphone for the Honda Racing Corporation’s “Monster Energy Honda Team” at the Dakar Rally 2017.

The world-famous Dakar Rally originated as the Paris-Dakar Rally in 1979 and today is an intense long-distance endurance ride throughout some of the toughest environments in South America, across Argentina, Bolivia and Paraguay. Top drivers and riders venture on a long-distance rally raid starting at Base Aerea Nu Guazu, Argentina, passing through La Paz, all the way to the finish line in Buenos Aires, Argentina. During the race, the team will pause in the highest-altitude capital in the world in La Paz.

In 2017, Kyocera will be providing 30 rugged mobile handsets to the Monster Energy Honda Team. The Kyocera Torque G02 ruggedized devices will provide telemetry and communication support, allowing them to monitor the status of motorbikes and send critical performance data and log information to the crew and mechanical experts.

As the leader in rugged mobile devices that support all types of enterprise verticals – from construction to transportation to public safety, as well as consumers who work, perform or play in the harshest environments – Kyocera is a natural fit to provide the official smartphone for the Honda team for the second year in a row. The Dakar Rally is an intense and high-impact course through some of the highest altitudes in the world – to provide some perspective, the lowest altitude found in La Paz is approximately 10,000 feet (3,300m) above sea level – and Kyocera rugged devices help navigate extreme conditions with scratch-proof, dust-proof, waterproof and Glove Touchscreen Operation capabilities.

“The TORQUE G02 smartphones provided by Kyocera have enhanced, robust specifications which allow use without any issues under the increasingly severe environments of the Dakar Rally, for example, running through the Uyuni Salt Flat in Bolivia,” said Taichi Honda, leader of Honda Racing Corporation’s Dakar Rally 2017 project. “The toughness and reliability of Kyocera’s ultra-ruggedized mobile devices have made them indispensable in our racing activities and made Kyocera a key strategic partner for this race.”

Kyocera is proud to support the Monster Energy Honda Team in the Dakar Rally 2017, with the same rugged Kyocera products and technologies that are available today to businesses and individuals around the world. Kyocera’s rugged devices enable all of us to stay connected and productive at work and on-the-go, no matter the challenges we face. For more information on Kyocera’s rugged lineup, please visit our website or follow us on Twitter @kyoceramobile.