SUNSET OLIVE OIL COMPANY TURNS TO KYOCERA FOR INSTANT RUGGEDIZED COMMUNICATIONS

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OVERVIEW
For more than a century, Pompeian, Inc. has manufactured the nation’s leading olive oils, wine vinegars and cooking wines out of Baltimore, Maryland. The company recently announced an expansion with the introduction of sister company Sunset Olive Oil in Montebello, California. Sunset Olive Oil has become established and nationally renowned for its branded and private-labeled products.  As the company continues to grow, it has placed cutting-edge technology at the forefront of its business operations in order to improve communications and efficiency across its expansive production site.

THE CHALLENGE
Long before joining forces with Pompeian, Sunset Olive Oil began relying on rugged Kyocera devices with push-to-talk service to provide nearly all of its employees with mobile connectivity. Opting for rugged Kyocera flip phones in the early years, Sunset Olive Oil recently upgraded its team to Kyocera’s newest Android-based smartphone, the rugged DuraForce PRO, choosing the device based on its durability and push-to-talk (PTT) features. Two-way communications are extremely important in the olive-oil-production business, and PTT facilitates seamless individual or group communication between management, supervisors and their staff on a daily basis, enabling the transmission of important, timely information about schedules and work-flow changes. The staff utilizes an Push-to-Talk service on the Kyocera phones, which allows reliable connectivity over 4G LTE or the company’s Wi-Fi network. The DuraForce PRO’s large, dedicated PTT side key and 100+dB dual front speakers make it easy to communicate and stay connected even in noisy environments.

With internal and external work facilities that collaborate on the management of olive oil production and bottling at their plant, Sunset Olive Oil’s managers knew they needed a durable, reliable phone that could withstand hazardous environments. Within that fast-paced environment, it is common for workers to drop their phones on the concrete shop floors. In the past, workers trying to use non-rugged devices often suffered damaged screens and broken phones due to falls and accidental drops. The company needed a durable and rugged solution, and DuraForce PRO fit the bill with its Military Standard 810G protection against shock, vibration, temperature extremes, humidity and more; waterproof IP68 certification (up to 30 minutes in up to 6.5 feet of water); and non-incendive Class I, Division 2 protection for use in hazardous locations with some exposure to flammable gas, vapors or mists. At the same time, many of the Sunset Olive Oil production staff wear gloves, so it was important to have a device on which the touchscreen would still work while wearing gloves or when the screen was wet. With Glove and Wet Touchscreen Operation and tactile hard keys for navigation, the DuraForce PRO helped workers save time and stay efficient, keeping their hands safe from the elements and enabling them to do important work – making calls, checking messages and texts, and using PTT and other key features – without removing their gloves.

THE SOLUTION AND ITS BENEFITS
“The Kyocera DuraForce PRO is extremely durable on the manufacturing floor and provides instant, reliable communications among our staff when using the push-to-talk application and side-button on the phone,” said Sheila Thompson, Operational and Shipping Lead at Sunset Olive Oil. Today, the Kyocera DuraForce PRO is the official company phone at Sunset Olive Oil. For the company it means easy, efficient communications, while for employees it means not having to jeopardize personal, non-rugged phones in the challenging industrial environment. Choosing a rugged solution that enables key features like PTT, protection against hazardous environments and Glove and Wet Touchscreen Operation has made the lives and jobs of Sunset Olive Oil employees easier, safer and more efficient.

Don’t Try This at Home: Kyocera Hydro WAVE Survives 16-Hour Dip in the Ocean

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At Kyocera, we know our rugged devices are built and tested to withstand harsh environments, water immersion, dust and other elements, but sometimes we hear stories from our customers about our devices defying expectations to an extreme. We recently heard from Roberta Espree from Atlanta, GA, whose Kyocera Hydro WAVE really lived up to its aquatic name. It went over a sea wall and took a whopping 16-hour swim in the ocean in Florida, and when she was finally able to fish it out of the water the next day, it was miraculously still working.

To be very clear, we cannot recommend or warranty this kind of treatment of our devices. The Hydro WAVE is certified to a standard called IP57, meaning it is only designed to survive immersion up to 30 minutes in fresh water up to 1 meter deep. Roberta’s story is not typical and if you own a Hydro WAVE, as they say on television, DON’T TRY THIS AT HOME!

Roberta is a Convention Services Manager for Embassy Suites in Atlanta. She was visiting the Doubletree on Rocky Point in Tampa Bay, Florida, on a business trip and decided to stay the weekend for fun. You can imagine her excitement when, while standing on the property’s sea wall, she saw a dolphin playing nearby in the waves. Roberta started recording video of the dolphin on her Hydro WAVE, running down the sea wall to get a better shot. A bad step into a hole, however, sent Roberta sprawling and her phone flew off the wall into the water below. As if losing her phone wasn’t bad enough, Roberta also lost the opportunity to record a manatee that surfaced just as she fell. Suffice to say she was dejected.

The next morning, Roberta shared her story with another hotel guest, who suggested that the tide was low and it might be worth trying to recover her phone. She and her friends went down to the sea wall and, amazingly, could see the phone on the ocean floor. With the tide out, it was now only about two feet underwater. With the help of the hotel’s engineering department and a long-handled net from the swimming pool, they were able to reach down from the sea wall and scoop the phone from the ocean below.

Immediately the crowd showered Roberta with advice. “Put it in a bag of rice,” said one friend. “Take out the battery and let it dry in the sun,” said another. Instead, Roberta pressed the phone’s power button. Jaws dropped when the phone sprang to life. Initially the phone’s speaker wasn’t working properly, but that resolved after a few hours on dry land and the phone worked like nothing ever happened. Roberta even watched the ill-fated video she had taken of the dolphin, only to discover that the phone had continued to record video for several minutes underwater after her fall.

“After dropping my phone in the ocean and seeing how the phone still functioned, I will not use anything but a Kyocera device,” Roberta said. When she went in to MetroPCS to get another phone recently, she “elected to remain with the product I could count on.”

Again, Kyocera’s devices are certified to withstand water immersion only according to their IP certifications, and are not designed to withstand extended periods of time underwater. With that said, this isn’t the first crazy story we’ve heard about our devices defying the odds and won’t be the last. We’re thrilled that Roberta’s phone survived and grateful for her loyalty to Kyocera.

For more information about Kyocera’s waterproof and rugged mobile devices, visit: https://www.kyoceramobile.com/phones/

John is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays, concerts and sports teams. 

Kyocera Hydro VIEW – The Affordable, Waterproof Smartphone

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Smartphone manufacturers are constantly innovating to meet users’ demands and redefine buyers’ latest purchasing criteria. But as smartphones become sleeker in design, more durable and full-featured, their price tags almost always reflect these advances. At Kyocera, we develop mobile devices with the adventurous user in mind but also with the understanding that all smartphone users deserve a core set of features and functionality comparable to the industry’s newest anything-proof devices, and at a price point that makes them accessible to the masses and affordable for businesses. Enter the Kyocera Hydro VIEW.

The Hydro VIEW is one of today’s most cost-effective, waterproof smartphones, and it is now available for $29.99 (for a limited time, with activation) from Cricket Wireless, with activation. Featuring an inherent durable design and rubberized back panel texture, the Hydro VIEW was built to fit securely in the hands of on-the-go users. And with certification for IP57, it offers the most stringent protection against dust and water immersion for up to 30 minutes in up to 3.28 feet (1 meter) of water, providing peace of mind in the event that the device meets an unexpected sink, splash or (God forbid) toilet. The Hydro VIEW also features a 2160 mAh battery with Eco Mode technology, helping extend the already-strong battery performance even further by allowing users to automatically control non-critical phone functions.

Powered by a Qualcomm Snapdragon quad-core processor, the Hydro VIEW clocks speeds at 1.1 GHz. This snappy CPU, coupled with the Android Lollipop 5.1 operating system, powers a highly responsive user experience with quick navigation and access to apps, and low-latency support for multimedia. The Hydro VIEW also offers a large, vibrant 5-inch qHD (540 x 960 pixel) display with Wet Touch Operation, making it the ideal device for outdoorsmen, athletes, and adventurists who brave rough and wet terrain, as well as workers who operate in inclement weather and on dirty jobsites. The Hydro VIEW is also the perfect device for busy moms whose smartphones must withstand the bumps, drops, and sticky fingers of their children – whose carefree ways can be the greatest danger to smartphone longevity for multi-tasking parents.

While competitively priced, the Hydro VIEW is as feature-rich and with specs comparable to some of its notable, more expensive peers. The Hydro VIEW comes with a 5 MP camera with flash and HD video, and a 2 MP front-facing camera that is ideal for “selfies” and video calls. It also features 1 GB of RAM and 8 GB of internal memory as well a microSD™ memory card slot that supports up to 64 GB of additional storage. The Hydro VIEW also supports Wi-Fi Mobile Hotspot, with the ability to share its data connection with up to 10 compatible wireless devices.

As the expectations for smartphone durability continue to grow across consumers and business users, Kyocera is committed to responding with mobile solutions that are not only compelling, but also affordable. The Hydro VIEW is just the latest example of how Kyocera is meeting market demand with a full-featured, cost-effective smartphone. And the similarly affordable no-annual-contract service plans from Cricket Wireless extend the value of one of the most durable prepaid smartphones available. For more information on Kyocera’s Rugged Lineup follow us on Twitter @kyoceramobile.

John is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles.  When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays, concerts and sports teams.