SUNSET OLIVE OIL COMPANY TURNS TO KYOCERA FOR INSTANT RUGGEDIZED COMMUNICATIONS

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OVERVIEW
For more than a century, Pompeian, Inc. has manufactured the nation’s leading olive oils, wine vinegars and cooking wines out of Baltimore, Maryland. The company recently announced an expansion with the introduction of sister company Sunset Olive Oil in Montebello, California. Sunset Olive Oil has become established and nationally renowned for its branded and private-labeled products.  As the company continues to grow, it has placed cutting-edge technology at the forefront of its business operations in order to improve communications and efficiency across its expansive production site.

THE CHALLENGE
Long before joining forces with Pompeian, Sunset Olive Oil began relying on rugged Kyocera devices with push-to-talk service to provide nearly all of its employees with mobile connectivity. Opting for rugged Kyocera flip phones in the early years, Sunset Olive Oil recently upgraded its team to Kyocera’s newest Android-based smartphone, the rugged DuraForce PRO, choosing the device based on its durability and push-to-talk (PTT) features. Two-way communications are extremely important in the olive-oil-production business, and PTT facilitates seamless individual or group communication between management, supervisors and their staff on a daily basis, enabling the transmission of important, timely information about schedules and work-flow changes. The staff utilizes an Push-to-Talk service on the Kyocera phones, which allows reliable connectivity over 4G LTE or the company’s Wi-Fi network. The DuraForce PRO’s large, dedicated PTT side key and 100+dB dual front speakers make it easy to communicate and stay connected even in noisy environments.

With internal and external work facilities that collaborate on the management of olive oil production and bottling at their plant, Sunset Olive Oil’s managers knew they needed a durable, reliable phone that could withstand hazardous environments. Within that fast-paced environment, it is common for workers to drop their phones on the concrete shop floors. In the past, workers trying to use non-rugged devices often suffered damaged screens and broken phones due to falls and accidental drops. The company needed a durable and rugged solution, and DuraForce PRO fit the bill with its Military Standard 810G protection against shock, vibration, temperature extremes, humidity and more; waterproof IP68 certification (up to 30 minutes in up to 6.5 feet of water); and non-incendive Class I, Division 2 protection for use in hazardous locations with some exposure to flammable gas, vapors or mists. At the same time, many of the Sunset Olive Oil production staff wear gloves, so it was important to have a device on which the touchscreen would still work while wearing gloves or when the screen was wet. With Glove and Wet Touchscreen Operation and tactile hard keys for navigation, the DuraForce PRO helped workers save time and stay efficient, keeping their hands safe from the elements and enabling them to do important work – making calls, checking messages and texts, and using PTT and other key features – without removing their gloves.

THE SOLUTION AND ITS BENEFITS
“The Kyocera DuraForce PRO is extremely durable on the manufacturing floor and provides instant, reliable communications among our staff when using the push-to-talk application and side-button on the phone,” said Sheila Thompson, Operational and Shipping Lead at Sunset Olive Oil. Today, the Kyocera DuraForce PRO is the official company phone at Sunset Olive Oil. For the company it means easy, efficient communications, while for employees it means not having to jeopardize personal, non-rugged phones in the challenging industrial environment. Choosing a rugged solution that enables key features like PTT, protection against hazardous environments and Glove and Wet Touchscreen Operation has made the lives and jobs of Sunset Olive Oil employees easier, safer and more efficient.

Kyocera’s DuraForce PRO Available Now at T-Mobile, Making it Available at the Nation’s Four Leading Wireless Service Providers

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From positive press reviews to outstanding customer feedback, the Kyocera DuraForce PRO has been making waves in the wireless industry since it was announced in August of 2016, and last week was no exception. With T-Mobile’s launch, DuraForce PRO is now available from all four of the leading service providers in the U.S., also including Verizon, AT&T and Sprint. Available now, the DuraForce PRO can be found in T-Mobile retail stores nationwide and online through the company’s web site for $425.00 (or $17 down and 24 monthly payments of $17), which includes a 2-year manufacturer’s limited warranty.

The latest in Kyocera’s leading portfolio of military-grade rugged, waterproof devices, the DuraForce PRO is the only rugged 4G LTE smartphone with a Super Wide View HD (1080p) Action Camera, which offers an Underwater Mode and can be integrated with popular action-camera mounts. New to the T-Mobile version of the phone’s action camera is an Action Overlay mode, in which action videos can be recorded with a heads-up display of data options including speed, distance traveled, g-force, altitude, elapsed time and date/time stamp.

The DuraForce PRO is designed for both business users and active consumers, with dependable durability that can withstand harsh environments and mishaps. It is shockproof, drop-proof, and dustproof, with certifications to IP68 (waterproof up to 30 minutes, up to 2 meters deep) and Military Standard 810G for protection against dust, shock, vibration, temperature extremes, blowing rain, low pressure, solar radiation, salt fog, humidity, immersion, temperature shock and icing/freezing rain.

Along with a biometric fingerprint sensor built into its power button for security, the phone is equipped with a large 5-inch Full HD display and a Qualcomm® Snapdragon™ octa-core processor (1.5GHz x 4/1.2GHz x 4) with X8 LTE and multi-mode to ensure fast connections on diverse global networks. In addition to the phone’s new Super Wide View Action Camera, DuraForce PRO also offers a 13MP rear camera and 5MP front camera.

All of us at Kyocera have been thrilled with the customer response and growing popularity of the DuraForce PRO, and we are excited to now be able to provide T-Mobile customers with a durable, rugged device with advanced features, like the high-definition action camera. Additionally, customers across all four major carriers can now enjoy the dependability of the DuraForce PRO at an affordable price point. Visit www.kyoceramobile.com/duraforce-pro for more details on device availability with leading wireless service providers, as well as to learn how you can benefit from Kyocera’s rugged, durable and affordable mobile devices.

 John Chier is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays.

RUGGED IN ACTION: KYOCERA RUGGED SMARTPHONE SURVIVES ALMOST TWO YEARS LOST IN THE WILDERNESS

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Cory Burwell, the man behind adventure motorcycling site Wandering Beast, understands the value of using a durable, waterproof phone while riding a motorcycle in the wilderness and across the country. A couple years ago, Cory lost his ruggedized Kyocera Torque smartphone from Sprint while riding in central Oregon, and wasn’t sure if he would ever see it again. Despite putting up signs in an attempt to retrieve his lost device, his Torque sat outside for a year and a half – through a winter, two summers and all sorts of weather conditions – before being found. When a passerby eventually found it on the ground, the phone rescuer was able to plug it in, turn it on, and, amazingly, the phone still worked without a hitch. Cody’s brother-in-law—who received a text from the person who found the phone—alerted him that it had been retrieved and was still working flawlessly.

Kyocera recently found a video that Cory created and posted about his experience with the rugged Kyocera Torque. (This was not a sponsorship or advertisement.)  In it he says, “Hands down, I would not hesitate to get one of these at all… If you’re into adventure motorcycles and you need a new phone, and you don’t really need to be the coolest guy in the office that has the iPhone 7-and-a-half, and you just want a good, sturdy phone that works and that has all of the same features and runs Android and everything else, look into the Kyocera Torque or one of their other ones… I wouldn’t consider any other phone for my adventures.”

Kyocera cannot recommend or warranty against these types of situations with our devices – they are not meant to take abuse to the extent that Cory’s phone did – but this is just another real-life success story we have found that embodies the rugged, durable value of our mobile devices.

Watch Cory’s video describing his incredible story here:

Don’t Try This at Home: Kyocera Hydro WAVE Survives 16-Hour Dip in the Ocean

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At Kyocera, we know our rugged devices are built and tested to withstand harsh environments, water immersion, dust and other elements, but sometimes we hear stories from our customers about our devices defying expectations to an extreme. We recently heard from Roberta Espree from Atlanta, GA, whose Kyocera Hydro WAVE really lived up to its aquatic name. It went over a sea wall and took a whopping 16-hour swim in the ocean in Florida, and when she was finally able to fish it out of the water the next day, it was miraculously still working.

To be very clear, we cannot recommend or warranty this kind of treatment of our devices. The Hydro WAVE is certified to a standard called IP57, meaning it is only designed to survive immersion up to 30 minutes in fresh water up to 1 meter deep. Roberta’s story is not typical and if you own a Hydro WAVE, as they say on television, DON’T TRY THIS AT HOME!

Roberta is a Convention Services Manager for Embassy Suites in Atlanta. She was visiting the Doubletree on Rocky Point in Tampa Bay, Florida, on a business trip and decided to stay the weekend for fun. You can imagine her excitement when, while standing on the property’s sea wall, she saw a dolphin playing nearby in the waves. Roberta started recording video of the dolphin on her Hydro WAVE, running down the sea wall to get a better shot. A bad step into a hole, however, sent Roberta sprawling and her phone flew off the wall into the water below. As if losing her phone wasn’t bad enough, Roberta also lost the opportunity to record a manatee that surfaced just as she fell. Suffice to say she was dejected.

The next morning, Roberta shared her story with another hotel guest, who suggested that the tide was low and it might be worth trying to recover her phone. She and her friends went down to the sea wall and, amazingly, could see the phone on the ocean floor. With the tide out, it was now only about two feet underwater. With the help of the hotel’s engineering department and a long-handled net from the swimming pool, they were able to reach down from the sea wall and scoop the phone from the ocean below.

Immediately the crowd showered Roberta with advice. “Put it in a bag of rice,” said one friend. “Take out the battery and let it dry in the sun,” said another. Instead, Roberta pressed the phone’s power button. Jaws dropped when the phone sprang to life. Initially the phone’s speaker wasn’t working properly, but that resolved after a few hours on dry land and the phone worked like nothing ever happened. Roberta even watched the ill-fated video she had taken of the dolphin, only to discover that the phone had continued to record video for several minutes underwater after her fall.

“After dropping my phone in the ocean and seeing how the phone still functioned, I will not use anything but a Kyocera device,” Roberta said. When she went in to MetroPCS to get another phone recently, she “elected to remain with the product I could count on.”

Again, Kyocera’s devices are certified to withstand water immersion only according to their IP certifications, and are not designed to withstand extended periods of time underwater. With that said, this isn’t the first crazy story we’ve heard about our devices defying the odds and won’t be the last. We’re thrilled that Roberta’s phone survived and grateful for her loyalty to Kyocera.

For more information about Kyocera’s waterproof and rugged mobile devices, visit: https://www.kyoceramobile.com/phones/

John is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays, concerts and sports teams.