SUNSET OLIVE OIL COMPANY TURNS TO KYOCERA FOR INSTANT RUGGEDIZED COMMUNICATIONS

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OVERVIEW
For more than a century, Pompeian, Inc. has manufactured the nation’s leading olive oils, wine vinegars and cooking wines out of Baltimore, Maryland. The company recently announced an expansion with the introduction of sister company Sunset Olive Oil in Montebello, California. Sunset Olive Oil has become established and nationally renowned for its branded and private-labeled products.  As the company continues to grow, it has placed cutting-edge technology at the forefront of its business operations in order to improve communications and efficiency across its expansive production site.

THE CHALLENGE
Long before joining forces with Pompeian, Sunset Olive Oil began relying on rugged Kyocera devices with push-to-talk service to provide nearly all of its employees with mobile connectivity. Opting for rugged Kyocera flip phones in the early years, Sunset Olive Oil recently upgraded its team to Kyocera’s newest Android-based smartphone, the rugged DuraForce PRO, choosing the device based on its durability and push-to-talk (PTT) features. Two-way communications are extremely important in the olive-oil-production business, and PTT facilitates seamless individual or group communication between management, supervisors and their staff on a daily basis, enabling the transmission of important, timely information about schedules and work-flow changes. The staff utilizes an Push-to-Talk service on the Kyocera phones, which allows reliable connectivity over 4G LTE or the company’s Wi-Fi network. The DuraForce PRO’s large, dedicated PTT side key and 100+dB dual front speakers make it easy to communicate and stay connected even in noisy environments.

With internal and external work facilities that collaborate on the management of olive oil production and bottling at their plant, Sunset Olive Oil’s managers knew they needed a durable, reliable phone that could withstand hazardous environments. Within that fast-paced environment, it is common for workers to drop their phones on the concrete shop floors. In the past, workers trying to use non-rugged devices often suffered damaged screens and broken phones due to falls and accidental drops. The company needed a durable and rugged solution, and DuraForce PRO fit the bill with its Military Standard 810G protection against shock, vibration, temperature extremes, humidity and more; waterproof IP68 certification (up to 30 minutes in up to 6.5 feet of water); and non-incendive Class I, Division 2 protection for use in hazardous locations with some exposure to flammable gas, vapors or mists. At the same time, many of the Sunset Olive Oil production staff wear gloves, so it was important to have a device on which the touchscreen would still work while wearing gloves or when the screen was wet. With Glove and Wet Touchscreen Operation and tactile hard keys for navigation, the DuraForce PRO helped workers save time and stay efficient, keeping their hands safe from the elements and enabling them to do important work – making calls, checking messages and texts, and using PTT and other key features – without removing their gloves.

THE SOLUTION AND ITS BENEFITS
“The Kyocera DuraForce PRO is extremely durable on the manufacturing floor and provides instant, reliable communications among our staff when using the push-to-talk application and side-button on the phone,” said Sheila Thompson, Operational and Shipping Lead at Sunset Olive Oil. Today, the Kyocera DuraForce PRO is the official company phone at Sunset Olive Oil. For the company it means easy, efficient communications, while for employees it means not having to jeopardize personal, non-rugged phones in the challenging industrial environment. Choosing a rugged solution that enables key features like PTT, protection against hazardous environments and Glove and Wet Touchscreen Operation has made the lives and jobs of Sunset Olive Oil employees easier, safer and more efficient.

Got Rugged? These Industries Do.

RuggedIndustries

While industries like transportation and logistics have been using rugged devices for years, advances in technology, combined with more attractive price-points, have made rugged mobility accessible for more industries – and many are taking advantage of the benefits. From optimized logistics to accessing and parsing big data to cloud computing in harsh environments, more and more industries are realizing the power of rugged mobility – including manufacturing, government, transportation/logistics, public safety and more. As the modern economy continues to lean on mobiles devices to execute more and more business functions, a growing number of industries are deploying mobile as a strategy. As a result, the demand for rugged devices is rising. Businesses are implementing rugged devices both to protect their investments in technology from damage, and to ensure that downtime is minimized.

Facilities Management and Field Services

Corrigo – a leading mobile facilities and field services management platform for facilities managers and service providers – teamed up with Kyocera in 2015 to deliver its unique SaaS-based solution to the building- and facilities-management industries. Corrigo’s cutting-edge platform helps transform operations, from tracking work orders to asset management and end-to-end process data analytics. Kyocera rugged devices – including the DuraForce PRO – are perfect vehicles to deliver these services. With features like Push-to-Talk (PPT) and a dedicated large side button, loud speakers, powerful battery life and optimization for Corrigo’s mobile app, the Kyocera-Corrigo collaboration is enhancing the customer experience – and the business operations – of a variety of companies across this industry.

Public Safety & Law Enforcement

Communication and information in public safety are critical. Whether it’s a police officer rushing to the scene of a crime, a firefighter battling a blaze or first responders attending to victims of a disaster, the right information at the right time can make all the difference. Traditionally, public-safety agencies utilized rugged devices like two-way radios to ensure reliable and immediate communication. But with a bevy of new mobile technologies emerging to help enhance the exchange of information in real time and better prepare public-safety officers for critical moments, rugged communication technology looks a lot different than it did 20 years ago. Smartphones provide public-safety officers with access to real-time information, collected across multiple systems, so that they can respond and react to changing circumstances. Whether it’s information on a potential suspect, GPS location tracking, traffic information or dispatch communications, mobile technology is the conduit through which information is distributed. Along with other Land Mobile Radio (LMR) interoperability partners, Kyocera is working with companies like Kodiak and TangoTango to leverage cellular Push-to-Talk to enable public safety and police officers to communicate over smartphones beyond their existing two-way radio networks. In areas like Franklin and Turner Counties in Georgia, the TangoTango app running on Kyocera rugged devices enables law enforcement to communicate with other surrounding counties and agencies for interoperability. And they are doing this at price points similar to consumer PTT rather than bearing the huge cost of expanding and integrating private Land Mobile Radio (LMR) networks. Public agencies are making significant investments in mobile infrastructure, including expanded broadband capabilities, to handle ever-increasing data, and rugged devices with the capability to deliver that data.

Transportation & Logistics

 For the transportation industry, every second matters. Every train, bus, truck and plane must be accounted for – and must stay on schedule or risk far-reaching complications. For this reason and others, the transportation industry was one of the earliest adopters of mobile-communication technology. Today, however, mobile technology has moved far beyond the ability to communicate, adding new opportunities such as safety measures and workflow processes when paired with a telematics solution. Using a cloud-based solution such as GeoTab with rugged smartphones in the field, operators can dynamically track vehicles, cargo and hours of service, provide up-to-the-minute scheduling to customers and passengers, cut travel times through GPS navigation and more efficiently share information and data to ultimately improve ROI. Rugged mobile technology has opened efficiencies for the industry, allowing organizations to access and utilize the latest cloud-based SaaS applications to deliver data in real-time, helping address issues coming from a rapidly expanding field of operations.

Recently, Kyocera supported the deployment of DuraForce XD rugged smartphones for Success Logistics drivers, offering a cost-effective, easy-to-use and durable mobile solution. Success Logistics needed an Android device that would run the Geotab Drive mobile app for drivers and that could withstand the many challenges transportation workers face, from inclement weather to vehicle tracking and long hours on the road. After testing out multiple rugged Android smartphones, Success Logistics ultimately decided on the Kyocera DuraForce XD as the “go-to” device to be used with Geotab Drive. The cost savings of switching from an Automatic On-Board Recording Devices (AOBRD) to the DuraForce XD smartphone were significant, presenting a much more economical solution for the Company, along with the numerous benefits of having a fully rugged 4G LTE Android smartphone that could withstand the harshest environments with Military-Standard-810G certification for protection against dust, shock, vibration, temperature extremes, blowing rain, solar radiation, salt fog, humidity and water immersion.

Manufacturing

 In a business where precision is imperative to success, every movement, every action and every piece of information is crucial. Existing and emerging mobile technologies are helping the manufacturing industry create new efficiencies, build better products and optimize operations. The ability to collect, parse and act on real-time data has been a boon to manufacturers. Anomalies are recognized immediately, before they can affect the logistics chain. New efficiencies are determined with computing power that could only be dreamed about just decades ago. Technology, however, is delicate. The high-powered smartphones used to move data were not initially built to withstand the manufacturing environment – often full of heavy machinery, dust and moving parts. That’s where rugged complements the industrial workplace. Kyocera rugged devices stand up to even the most intense manufacturing atmosphere, helping ensure that operations do not come to a halt because of hardware failure.

Kyocera is at the forefront of the rugged revolution, with devices that have been engineered for nearly a decade to stand up to the harshest environments. With devices that meet Military Standard 810G for protection against dust, shock, vibration, temperature extremes, rain, low pressure, solar radiation, humidity, immersion, and temperature shock, more and more companies are turning to Kyocera rugged devices for their fleets. With features that improve in-building coverage, powerful battery life that lasts throughout an entire shift and leading-edge security – a key requirement for most businesses – Kyocera offers a two-year warranty on its newest rugged devices. As more industries realize the power of mobile technology and cloud computing, Kyocera rugged devices are helping companies and organizations protect their technology investments and optimize their operations.