SUNSET OLIVE OIL COMPANY TURNS TO KYOCERA FOR INSTANT RUGGEDIZED COMMUNICATIONS

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OVERVIEW
For more than a century, Pompeian, Inc. has manufactured the nation’s leading olive oils, wine vinegars and cooking wines out of Baltimore, Maryland. The company recently announced an expansion with the introduction of sister company Sunset Olive Oil in Montebello, California. Sunset Olive Oil has become established and nationally renowned for its branded and private-labeled products.  As the company continues to grow, it has placed cutting-edge technology at the forefront of its business operations in order to improve communications and efficiency across its expansive production site.

THE CHALLENGE
Long before joining forces with Pompeian, Sunset Olive Oil began relying on rugged Kyocera devices with push-to-talk service to provide nearly all of its employees with mobile connectivity. Opting for rugged Kyocera flip phones in the early years, Sunset Olive Oil recently upgraded its team to Kyocera’s newest Android-based smartphone, the rugged DuraForce PRO, choosing the device based on its durability and push-to-talk (PTT) features. Two-way communications are extremely important in the olive-oil-production business, and PTT facilitates seamless individual or group communication between management, supervisors and their staff on a daily basis, enabling the transmission of important, timely information about schedules and work-flow changes. The staff utilizes an Push-to-Talk service on the Kyocera phones, which allows reliable connectivity over 4G LTE or the company’s Wi-Fi network. The DuraForce PRO’s large, dedicated PTT side key and 100+dB dual front speakers make it easy to communicate and stay connected even in noisy environments.

With internal and external work facilities that collaborate on the management of olive oil production and bottling at their plant, Sunset Olive Oil’s managers knew they needed a durable, reliable phone that could withstand hazardous environments. Within that fast-paced environment, it is common for workers to drop their phones on the concrete shop floors. In the past, workers trying to use non-rugged devices often suffered damaged screens and broken phones due to falls and accidental drops. The company needed a durable and rugged solution, and DuraForce PRO fit the bill with its Military Standard 810G protection against shock, vibration, temperature extremes, humidity and more; waterproof IP68 certification (up to 30 minutes in up to 6.5 feet of water); and non-incendive Class I, Division 2 protection for use in hazardous locations with some exposure to flammable gas, vapors or mists. At the same time, many of the Sunset Olive Oil production staff wear gloves, so it was important to have a device on which the touchscreen would still work while wearing gloves or when the screen was wet. With Glove and Wet Touchscreen Operation and tactile hard keys for navigation, the DuraForce PRO helped workers save time and stay efficient, keeping their hands safe from the elements and enabling them to do important work – making calls, checking messages and texts, and using PTT and other key features – without removing their gloves.

THE SOLUTION AND ITS BENEFITS
“The Kyocera DuraForce PRO is extremely durable on the manufacturing floor and provides instant, reliable communications among our staff when using the push-to-talk application and side-button on the phone,” said Sheila Thompson, Operational and Shipping Lead at Sunset Olive Oil. Today, the Kyocera DuraForce PRO is the official company phone at Sunset Olive Oil. For the company it means easy, efficient communications, while for employees it means not having to jeopardize personal, non-rugged phones in the challenging industrial environment. Choosing a rugged solution that enables key features like PTT, protection against hazardous environments and Glove and Wet Touchscreen Operation has made the lives and jobs of Sunset Olive Oil employees easier, safer and more efficient.

Kyocera Joins Fire Departments, K9 Units and Special Forces at Blueforce Field Day

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From dogs to drones to DuraForce PROs, the Blueforce Field Day—a half-day site exploitation event in June held in Fayetteville, North Carolina—was both entertaining and educational. Blueforce Development Corporation hosts this bi-annual field day with its top partners in order to showcase the power of multi-sensor fusion and how technology can overcome the limitations of detection threshold and vulnerabilities, enable real-time awareness and analytics, and gather information for everything from environmental sampling to physiological monitoring to hazard detection.

The Blueforce Development product platform served as the command center for the day, collecting data from the various demo scenarios, from unmanned vehicles including drones, to K9-mounted cameras, gas sensors and off-leash tracking, to ad hoc unattended ground sensors.

During the event, the Kyocera DuraForce PRO was used in each demonstration scenario as the mini computer combined with specialized communications platforms to include commercial LTE, tactical LTE, mobile ad-hoc networks, and satellite communications allowing for secure sharing of sensor data, pictures, messaging and other collaborative data between mobile users, as well as the command post. Ecosystem partners such as Scott Safety, which provided the Scott Patriot 5510 PAPR/SCBA for CBRN hazard detection and mitigation, and Mission Mobility, which provided the backend portable, scalable network, played a vital role in enabling the demos. Customer attendees, who included military, Special Forces, K9 divisions and fire department representatives, were impressed with the durability, connectivity and power of DuraForce PRO over the course of the day. The solution targets military, Special Forces, and law enforcement tactical defense operations.

During the intensive half day of hands-on field scenarios, DuraForce PRO remained unscathed, with impressive little battery life consumption. DuraForce PRO was used in all scenarios, including weather sensing; K9 remote set-up; chemical, biological, radiological and nuclear (CBRN) attack mitigation and personal protection; and remotely controlled unattended ground sensors for environmental and imagery data.

Blueforce and Kyocera have been partnering for many years to enable Kyocera rugged smartphones to be motion and acoustic sensors for both underground and unattended sensor scenarios. With slim, affordable and truly rugged devices like the DuraForce PRO, Blueforce can leverage the capabilities of built-in Kyocera smartphones’ accelerometer, gyroscope and microphone sensors for detecting motion, vibration and sound, presenting great opportunity for unattended surveillance. Rapid network formation allows cueing and alerts from a wide variety of sensors, and sharing real-time awareness and analytics greatly shortens decision cycles and allows team members to anticipate friendly and enemy actions.

This year’s Blueforce Field Day showed a sampling of what is possible with the Blueforce Development product platform when coupled with Kyocera’s rugged mobile devices. The future for Blueforce and Kyocera looks very promising, enabling new underground monitoring and sensor solutions to make all of us safer. For more information on the Blueforce and Kyocera collaboration, check out our blog from November 2016 about affordable mobile counterterrorism applications.

Got Rugged? These Industries Do.

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While industries like transportation and logistics have been using rugged devices for years, advances in technology, combined with more attractive price-points, have made rugged mobility accessible for more industries – and many are taking advantage of the benefits. From optimized logistics to accessing and parsing big data to cloud computing in harsh environments, more and more industries are realizing the power of rugged mobility – including manufacturing, government, transportation/logistics, public safety and more. As the modern economy continues to lean on mobiles devices to execute more and more business functions, a growing number of industries are deploying mobile as a strategy. As a result, the demand for rugged devices is rising. Businesses are implementing rugged devices both to protect their investments in technology from damage, and to ensure that downtime is minimized.

Facilities Management and Field Services

Corrigo – a leading mobile facilities and field services management platform for facilities managers and service providers – teamed up with Kyocera in 2015 to deliver its unique SaaS-based solution to the building- and facilities-management industries. Corrigo’s cutting-edge platform helps transform operations, from tracking work orders to asset management and end-to-end process data analytics. Kyocera rugged devices – including the DuraForce PRO – are perfect vehicles to deliver these services. With features like Push-to-Talk (PPT) and a dedicated large side button, loud speakers, powerful battery life and optimization for Corrigo’s mobile app, the Kyocera-Corrigo collaboration is enhancing the customer experience – and the business operations – of a variety of companies across this industry.

Public Safety & Law Enforcement

Communication and information in public safety are critical. Whether it’s a police officer rushing to the scene of a crime, a firefighter battling a blaze or first responders attending to victims of a disaster, the right information at the right time can make all the difference. Traditionally, public-safety agencies utilized rugged devices like two-way radios to ensure reliable and immediate communication. But with a bevy of new mobile technologies emerging to help enhance the exchange of information in real time and better prepare public-safety officers for critical moments, rugged communication technology looks a lot different than it did 20 years ago. Smartphones provide public-safety officers with access to real-time information, collected across multiple systems, so that they can respond and react to changing circumstances. Whether it’s information on a potential suspect, GPS location tracking, traffic information or dispatch communications, mobile technology is the conduit through which information is distributed. Along with other Land Mobile Radio (LMR) interoperability partners, Kyocera is working with companies like Kodiak and TangoTango to leverage cellular Push-to-Talk to enable public safety and police officers to communicate over smartphones beyond their existing two-way radio networks. In areas like Franklin and Turner Counties in Georgia, the TangoTango app running on Kyocera rugged devices enables law enforcement to communicate with other surrounding counties and agencies for interoperability. And they are doing this at price points similar to consumer PTT rather than bearing the huge cost of expanding and integrating private Land Mobile Radio (LMR) networks. Public agencies are making significant investments in mobile infrastructure, including expanded broadband capabilities, to handle ever-increasing data, and rugged devices with the capability to deliver that data.

Transportation & Logistics

 For the transportation industry, every second matters. Every train, bus, truck and plane must be accounted for – and must stay on schedule or risk far-reaching complications. For this reason and others, the transportation industry was one of the earliest adopters of mobile-communication technology. Today, however, mobile technology has moved far beyond the ability to communicate, adding new opportunities such as safety measures and workflow processes when paired with a telematics solution. Using a cloud-based solution such as GeoTab with rugged smartphones in the field, operators can dynamically track vehicles, cargo and hours of service, provide up-to-the-minute scheduling to customers and passengers, cut travel times through GPS navigation and more efficiently share information and data to ultimately improve ROI. Rugged mobile technology has opened efficiencies for the industry, allowing organizations to access and utilize the latest cloud-based SaaS applications to deliver data in real-time, helping address issues coming from a rapidly expanding field of operations.

Recently, Kyocera supported the deployment of DuraForce XD rugged smartphones for Success Logistics drivers, offering a cost-effective, easy-to-use and durable mobile solution. Success Logistics needed an Android device that would run the Geotab Drive mobile app for drivers and that could withstand the many challenges transportation workers face, from inclement weather to vehicle tracking and long hours on the road. After testing out multiple rugged Android smartphones, Success Logistics ultimately decided on the Kyocera DuraForce XD as the “go-to” device to be used with Geotab Drive. The cost savings of switching from an Automatic On-Board Recording Devices (AOBRD) to the DuraForce XD smartphone were significant, presenting a much more economical solution for the Company, along with the numerous benefits of having a fully rugged 4G LTE Android smartphone that could withstand the harshest environments with Military-Standard-810G certification for protection against dust, shock, vibration, temperature extremes, blowing rain, solar radiation, salt fog, humidity and water immersion.

Manufacturing

 In a business where precision is imperative to success, every movement, every action and every piece of information is crucial. Existing and emerging mobile technologies are helping the manufacturing industry create new efficiencies, build better products and optimize operations. The ability to collect, parse and act on real-time data has been a boon to manufacturers. Anomalies are recognized immediately, before they can affect the logistics chain. New efficiencies are determined with computing power that could only be dreamed about just decades ago. Technology, however, is delicate. The high-powered smartphones used to move data were not initially built to withstand the manufacturing environment – often full of heavy machinery, dust and moving parts. That’s where rugged complements the industrial workplace. Kyocera rugged devices stand up to even the most intense manufacturing atmosphere, helping ensure that operations do not come to a halt because of hardware failure.

Kyocera is at the forefront of the rugged revolution, with devices that have been engineered for nearly a decade to stand up to the harshest environments. With devices that meet Military Standard 810G for protection against dust, shock, vibration, temperature extremes, rain, low pressure, solar radiation, humidity, immersion, and temperature shock, more and more companies are turning to Kyocera rugged devices for their fleets. With features that improve in-building coverage, powerful battery life that lasts throughout an entire shift and leading-edge security – a key requirement for most businesses – Kyocera offers a two-year warranty on its newest rugged devices. As more industries realize the power of mobile technology and cloud computing, Kyocera rugged devices are helping companies and organizations protect their technology investments and optimize their operations.

RUGGED IN ACTION: KYOCERA RUGGED SMARTPHONE SURVIVES ALMOST TWO YEARS LOST IN THE WILDERNESS

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Cory Burwell, the man behind adventure motorcycling site Wandering Beast, understands the value of using a durable, waterproof phone while riding a motorcycle in the wilderness and across the country. A couple years ago, Cory lost his ruggedized Kyocera Torque smartphone from Sprint while riding in central Oregon, and wasn’t sure if he would ever see it again. Despite putting up signs in an attempt to retrieve his lost device, his Torque sat outside for a year and a half – through a winter, two summers and all sorts of weather conditions – before being found. When a passerby eventually found it on the ground, the phone rescuer was able to plug it in, turn it on, and, amazingly, the phone still worked without a hitch. Cody’s brother-in-law—who received a text from the person who found the phone—alerted him that it had been retrieved and was still working flawlessly.

Kyocera recently found a video that Cory created and posted about his experience with the rugged Kyocera Torque. (This was not a sponsorship or advertisement.)  In it he says, “Hands down, I would not hesitate to get one of these at all… If you’re into adventure motorcycles and you need a new phone, and you don’t really need to be the coolest guy in the office that has the iPhone 7-and-a-half, and you just want a good, sturdy phone that works and that has all of the same features and runs Android and everything else, look into the Kyocera Torque or one of their other ones… I wouldn’t consider any other phone for my adventures.”

Kyocera cannot recommend or warranty against these types of situations with our devices – they are not meant to take abuse to the extent that Cory’s phone did – but this is just another real-life success story we have found that embodies the rugged, durable value of our mobile devices.

Watch Cory’s video describing his incredible story here:

Sapphire: Strong Enough for Jewelry, But a Match Made in Heavy for Tech Products

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When we think of sapphires, most of us think of the expensive gemstones used in jewelry, but many people do not know sapphires actually have had a wide variety of industrial applications for hundreds of years. Why would companies want to use such an expensive mineral in their technology products? First and foremost, sapphire is incredibly durable, behind only diamond as the second hardest mineral, scoring 9.0 out of 10 on the Mohs scale of mineral hardness. It is also a very chemically stable mineral. Sapphire’s durability and chemical stability has made it ideal for use in precision mechanics, timepieces, displays and more, across many different industries.

Real sapphire – which is a variety of the mineral corundum, an aluminum oxide – saw its first industrial application more than 300 years ago as jewel bearings in high-end mechanical timepieces. While this was costly, longevity and accuracy were worth the high price of these components. These types of timepieces were built to pass down from generation to generation.

The first man-made sapphire was produced as far back as 1902, using a process of grinding natural aluminum oxide into powder and then heating it to 3,761°F. While most sapphires used in jewelry are colored, this is actually due to impurities in the mineral. Without any impurities present, sapphire is a completely clear material. It has high strength, anti-abrasion and anti-corrosion characteristics, good light transmission, and can be processed into sheets, all of which are ideal for clear device displays, such as smartphones, watches, microwaves, projectors, as well as precision tools and other electronic components.

Kyocera has been producing and utilizing man-made single-crystal sapphire for electronic components for more than 40 years. Some of the uses for sapphire include watch lenses, inspection equipment parts, medical diagnostic equipment parts and chamber windows. More recently, Kyocera began developing pure sapphire displays for its leading portfolio of ruggedized smartphones. Perfectly suited for rugged devices, sapphire displays have proven to be incredibly resistant to scratches and damage that often blemish smartphones. Once reserved for luxury phones costing thousands of dollars, only in the past few years have smartphone manufacturers begun using sapphire displays in mass-market phones, and Kyocera was the first.

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Kyocera’s Sapphire Shield Display technology is now used on multiple Kyocera smartphones, including the Kyocera DuraForce PRO at Verizon. Our Sapphire Shield helps protect devices by:

  • Resisting ongoing, minor scratches and micro-fractures. When you pay hundreds of dollars for a smartphone, you don’t want the touchscreen display to be degraded and ruined over time by ugly scratches and cracks. As phones sit in pockets and purses, however, that’s exactly what happens when they get scraped by keys, coins and other hard objects. At Kyocera, we like to show off the durability of our Sapphire Shield display by testing it with steel wool, knives, coins and other common display-killers.
  • Enhancing the long-term integrity of the display. Think of how glass is typically cut. Rather than actually cutting all the way through a sheet of glass, traditional glass cutters simply score the glass so it can be broken along that same score. Similarly, scratches and micro-fractures in a phone display weaken its integrity over time by preparing it to be more easily broken along those fault lines.

Sapphire displays cost more than typical hardened-glass displays, which explains why they were historically used only in high-end luxury phones. Kyocera, however, has gotten past that issue and used sapphire displays in devices costing far less than today’s most popular smartphones. It’s a win-win for everyone involved, but especially for the phones’ users, who can worry less about cosmetic blemishing and long-term failure (i.e., shattering) of their displays.

For more information about Kyocera’s Sapphire Shield Display technology, visit: https://www.kyoceramobile.com/sapphire-shield/ and for details on other applications of Kyocera sapphire technology, visit: http://global.kyocera.com/prdct/fc/list/material/sapphire/index.html

John Chier is director of corporate communications at Kyocera. He has worked on the Kyocera team shaping its communications strategy over the past 15 years – 13 of those years in-house and two with a Kyocera agency partner. John has always had a passion for writing and began his career as a newspaper reporter at the Whittier Daily News, part of a multi-paper syndicate in Los Angeles. When not working, he and his wife can usually be found coaching, shuttling, refereeing or cheering for his three sons and their numerous plays.